Quick Answer
Individual Voluntary Arrangement (IVA) — Full Guide: Get free, confidential debt advice from StepChange ↗, Citizens Advice ↗, or National Debtline ↗. You don't have to face debt alone.
- Free debt charities (StepChange, National Debtline) do everything paid firms do — for £0
- Every formal solution marks your file ~6 years — but so do the missed payments you already have
- Pay priority debts (rent, council tax, energy) first — loud creditors are usually weak creditors
What Actually Moves the Needle
Timing is the biggest single factor in debt outcomes. People who contact a free adviser at the first missed payment keep options that vanish later. The statutory Breathing Space scheme freezes enforcement and most interest for 60 days.
Every formal solution has a shape: DROs suit minimal-asset situations; IVAs suit homeowners protecting property; bankruptcy suits unpayable debts where assets are limited. A free adviser will model all three against your numbers in one session.
Statute-barred rules surprise almost everyone: most unsecured debts become unenforceable after 6 years without payment or written acknowledgement. One payment or a signed letter restarts the clock — which is why you should never confirm old debts casually.
Individual Voluntary Arrangement (IVA) — Full Guide
If you're dealing with debt in the UK, you have more options than you might think. The key is to act early — the sooner you seek help, the more solutions will be available to you.
Your Free Debt Help Options
| Organisation | What They Offer | Contact |
|---|---|---|
| StepChange | Free debt management plans, DROs, IVA referrals | stepchange.org ↗ |
| National Debtline | Free advice, budgeting tools, creditor letter templates | nationaldebtline.org ↗ |
| Citizens Advice | Local support, face-to-face, online and phone | citizensadvice.org.uk ↗ |
| MoneyHelper | Gov-backed money guidance, debt tools | moneyhelper.org.uk ↗ |
| Christians Against Poverty | Free debt counselling, budgeting support | capuk.org ↗ |
Debt Solutions in the UK
- Debt Management Plan (DMP) — Informal arrangement to repay debts at reduced rate
- Individual Voluntary Arrangement (IVA) — Formal insolvency solution, typically 5–6 years
- Debt Relief Order (DRO) — For debts under £30,000, assets under £2,000
- Bankruptcy — Last resort, usually discharged after 12 months
- Debt consolidation loan — Combine debts into one lower monthly payment
Priority vs Non-Priority Debt
Always pay priority debts first — these are debts where non-payment could result in losing your home, utilities, or other essential services:
- Rent or mortgage
- Council tax
- Gas and electricity (energy debts)
- Court fines
- Child maintenance
- Income tax / National Insurance
Non-priority debts (credit cards, personal loans, store cards) are still important but carry fewer immediate legal consequences if you miss payments.
Try Our Debt Consolidation Calculator →
Frequently Asked Questions
Once a solution is in place, most direct chasing stops. Before that, you can insist on written-only contact — and FCA rules ban harassment.
Yes — most formal debt solutions mark your file for six years. That sounds bad, but missed payments are already damaging it — resolving the debt starts the clock on recovery.
Student loans, court fines, child maintenance and secured debts sit outside most solutions and must be paid separately.
It depends on your debt level, income and assets. A free adviser at StepChange or National Debtline will compare every option in one call, and unlike commercial firms they have no incentive to steer you.
Priority debts (rent, mortgage, council tax, energy) carry severe consequences — eviction, bailiffs, disconnection and get paid first. Credit cards and loans are non-priority, however loud the letters get.
No — everything a fee-charging firm does, a charity does free. Fees eat money that should be clearing your balance.
Compare & Save Today
We compare the UK's leading providers — free, with no credit impact
StepChange
Free expert debt advice — charity
National Debtline
Free debt advice by phone or online
Debt Consolidation Loan
One lower monthly payment
Citizens Advice
Free local face-to-face debt help
* Links marked with ↗ may earn FindYourPPI.com a referral fee at no cost to you. We only feature FCA-authorised providers. Learn more.
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